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Data Protection Policy

TKPK App's Privacy Policy – Your data is our responsibility

Everything about how your personal data is collected, stored, and protected on tkpk app is explained here with full transparency.

Last updated: January 2026
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256-bit SSL Encryption
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No Sale of Data to Third Parties
✅
GDPR Compliant
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Personal Control Features
Table of Contents

1 Introduction

Welcome to tkpk app. This Privacy Policy ("Policy") explains how tkpk app ("we", "us") collects, uses, and safeguards your personal information. By using the tkpk app website or mobile application, you are considered to have agreed to the terms of this Policy.

We believe privacy is a fundamental right. That is why tkpk app is always transparent about what data is collected, why it is needed, and how it is used. This policy is written in plain, simple language so every member can understand it easily.

📌 Please note: This Privacy Policy applies alongside the tkpk app Terms and Conditions. We recommend reading both documents together.

2 Information We Collect

Tkpk app collects several types of information necessary to deliver the best possible service and keep your account secure. This information is gathered from three main sources.

Data Type Example Purpose
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account registration, notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security monitoring, fraud prevention
Gaming Data Betting history, win/loss records Responsible Gaming, Service Improvement
Cookies & Tracking Session data, preference information User Experience Improvement

ℹ️ Voluntarily provided information: You provide information directly when you register, make a deposit, or contact support. Some technical information is also collected automatically while you use our platform.

3 Use of Data

Tkpk app uses your data only for specific, legitimate purposes. We never use your information for unrelated activities without your consent. A full list of how we use your data is provided below.

  • To create and manage your account and complete the KYC verification process.
  • To process deposits, withdrawals, and all financial transactions.
  • To monitor gaming activity and ensure responsible gaming.
  • To prevent cyber fraud, money laundering, and account hacking.
  • To send you important updates, bonus offers, and service-related notifications.
  • To improve the quality of our customer support service.
  • To fulfill legal and regulatory obligations.
  • To improve the overall functionality of the platform and enhance the user experience.

✅ Our commitment: Your data will never be sold to advertising companies or used for unrelated purposes.

4 Data Sharing Policy

Tkpk app does not sell your personal data to third parties. However, limited information may be shared with trusted partners in certain specific circumstances.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the financial information needed to process transactions. All such partners are required to meet our security standards.
  • Technology Partners: Game software providers receive limited data necessary to deliver their services. They are bound by confidentiality agreements.
  • Legal Authorities: Information may be disclosed in response to a court order, government directive, or request from an international gaming regulatory body.
  • Fraud Prevention Agencies: If money laundering or fraud is suspected, the relevant authorities may be notified.

🚫 What will never happen: Your data will never be sold or transferred to advertisers, data brokers, or any third party without your knowledge.

5 Cookie Policy

Tkpk app uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring the platform functions correctly. They cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, theme, and other settings, improving your overall experience.
  • Analytical Cookies: Helps us understand how users interact with the site. This data is aggregated and not personally identifiable.

💡 Cookie controls: You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Security Measures

Tkpk app protects your data using internationally recognized security technology. Our security infrastructure is continuously updated and monitored.

  • SSL/TLS Encryption: All data transmitted between you and our servers is protected by 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP-based two-factor authentication is available for added account security.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
  • Regular Security Audits: Regular penetration testing is conducted by third-party cybersecurity specialists.
  • Encrypted Data Storage: Sensitive data stored on our servers is always kept encrypted.

7 Data Retention Period

Tkpk app retains your data only for as long as necessary. Any information that is no longer needed is deleted promptly.

Data Type Retention Period
Account & Identity Information 5 years after account closure (legal obligation)
Financial Transaction Records 7 years from the transaction date
Gaming History For the lifetime of the account + 2 years
Cookies & Session Data 30 days to 1 year (depending on type)
Support conversations 3 years from the date of resolution

ℹ️ Deletion request: You may request deletion of your data before the retention period expires, though some data may need to be retained due to legal obligations.

8 Your Rights

As a tkpk app member, you have important rights over your personal data. We respect those rights and aim to process all requests within 30 days.

Right to Access
You can submit a request to find out exactly what information we hold about you. We will provide a complete copy of all your data.
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. Many details can be updated directly from your profile page.
Right to Erasure
In certain circumstances, you may request that your data be deleted. We will comply unless a legal obligation requires us to retain it.
Right to Object to Processing
You may object to your data being used for marketing or specific purposes. We will act in accordance with your objection.
Right to Data Portability
You can request an export of your data in a standard format (CSV/JSON), giving you full control over your personal information.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be temporarily suspended.

9 Minor Protection

Tkpk app strictly prohibits registration and participation by anyone under the age of 18. We use multi-layer verification systems to keep minors away from online gaming.

  • Date of birth is verified at registration, and sign-ups from users under 18 are rejected.
  • Age verification is carried out during the KYC process using government-issued identification.
  • Suspicious accounts are immediately suspended and investigated.
  • No data is collected from minors, and any data collected inadvertently is deleted immediately.

⚠️ To parents and guardians: If your child has created an account on tkpk app, please contact our support team immediately. We will take prompt action and delete all associated data.

10 Policy Changes

Tkpk app reserves the right to update this Privacy Policy as needed. Any changes will be reflected on this page with a revised date, and significant updates will be communicated via email or an in-platform notification.

If you continue using tkpk app after any changes take effect, you will be considered to have accepted the updated policy. We recommend visiting this page regularly to stay informed.

📌 Our promise: For any significant changes, we will notify members at least 7 days before they take effect.

11 Contact

For any questions, complaints, or data-related requests regarding the Privacy Policy, please contact our Data Protection team.

  • Live Chat: 24/7 support is available from within the platform.
  • Response Time: Responses are typically provided within 24–72 hours.

Why Your Data is Safe with tkpk app Fully secure?

The Core Pillars of Our Privacy Protection

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End-to-End Encryption

Every transaction and communication on tkpk app is secured with 256-bit SSL encryption, making your data completely unreadable to any third party.

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GDPR Compliant

Tkpk app complies with international GDPR standards, ensuring the highest level of legal protection for the collection and processing of your personal data.

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Regular Security Audits

Independent cybersecurity experts regularly audit the tkpk app system. Any vulnerabilities discovered are resolved immediately.

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Personal Controls

You can request to update, download, or delete your information from your profile at any time. You have full control over your data.

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No Sale of Data

Tkpk app never sells your data to advertisers or data brokers. Your privacy sits entirely outside our business model.

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24/7 Privacy Support

Our dedicated support team is available around the clock for any data protection questions or concerns.

About the Privacy Policy Frequently Asked Questions

What Our Users Ask Most

No, tkpk app never sells your personal data to third parties. Only the partners essential to delivering our services (such as payment processors) receive limited data, and they are bound by our confidentiality agreements.

You may request deletion of most of your data. However, certain information — particularly financial transaction records — must be retained for a specified period due to legal and regulatory obligations. Contact our support team to submit a request.

If a security breach is detected, we immediately secure the affected account, notify the user, and report to the relevant authorities within 72 hours. Keeping your funds safe is our top priority.

KYC documents are stored on encrypted servers with access strictly limited to authorized verification personnel. Once verification is complete, document copies are retained in a secure database and are never shared with any third party.

For significant changes, a notification is sent to your registered email and an announcement is posted on the platform. You can also check the "Last Updated" date at the top of this page to see if anything has changed.
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Start gaming in a safe environment

Your data is fully protected on tkpk app. Register now and enjoy a trusted gaming experience on a platform you can rely on.

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